Communications

TelephonyMicrosoft Teams Direct Routing

Many businesses utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Teams as a full cloud-based UC solution with enterprise grade telephony.

Give your Teams a voice with confidence - benefit from a highly reliable, resilient architecture with Direct Routing from the UK’s No.1 SIP Trunking provider with simple provisioning, enhanced call control features and carrier grade infrastructure. All provided at a competitive price, as a complete cloud solution.

Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware. Direct Routing frutilises Microsoft certified Session Border Controllers
(SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.

Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection and is delivered as an end-to end service with high availability.

Why would you want it?

Cost saving - Significant cost saving per user when compared to Microsoft’s calling plans (allows you to maximise existing 365 license cost).
Complete Cloud Solution -Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware.
Never miss a call -Tailored business continuity with network and number level resilience to keep your business working.
Agile working -Allows for flexible and remote working and enables a collaborative approach.
Number porting -Keep the same geographical number wherever you are.
01, 02, 03 and 08 number termination -01, 02, 03 and 08 termination with no number translation.
Access to Education Community -Using our “Janet Connected” accreditation means that we can provide IP voice services to the education community in a direct manner.
Access to advanced call statistics -Online access to comprehensive call statistics enables informed business decisions. Advanced management information relating to call handling efficiencies, productivity, call patterns and caller behaviour. Data includes time to answer, call waiting time, call outcome and caller details statistics.

 

What it costsPriced per user per month

 

Up to 299 users
£4.00
300 and above users
£3.50
Option

Subscription

Bolt Ons

Calling Plan

Total cost

MS O365 E3 Option

(Less than 300 users)

Office 365 E3

£17.60

Phone System

£6.00

Domestic Calling plan *

£9.10

Total monthly cost

£32.70

TETip O365 E3 Option

(Less than 300 users)

Office 365 E3

£17.60

Phone System

£6.00

Direct Routing **

£4.00

Total monthly cost

£27.60

MS O365 E5 Option

(Less than 300 users)

Office 365 E5

£17.60

N/A

Domestic Calling plan *

£9.10

Total monthly cost

£39.90

TETip O365 E5 Option

(Less than 300 users)

Office 365 E5

£17.60

N/A

Direct Routing **

£4.00

Total monthly cost

£34.80

MS O365 E5 Option

(Greater than 300 users)

Office 365 E5

£17.60

N/A

Domestic Calling plan *

£9.10

Total monthly cost

£39.90

TTEip O365 E5 Option

(Greater than 300 users)

Office 365 E5

£17.60

N/A

Direct Routing **

£4.00

Total monthly cost

£34.30

* Domestic calling plan includes 1200 Minutes compared to our Direct Routing Plan which includes 2000.
** Our minutes are pooled accross all users for the organisation. E.g. 10 users will give you 20,000 minutes accross your team users.
*** Additional 2,000 UK Mobile mins per user/ month available on a 36-month term

 

FAQs

For an organisation to enable Microsoft Teams - Direct Routing, the following components are required:
• Office 365 enterprise subscription (E1, E3 or E5) or Business Voice subscription
• Microsoft Phone System Add-on (with E1, E3)
• An Internet Connection

Many businesses already use Skype for Business as their Microsoft based telephony platform. However, Skype for Business is being retired in 2021 with Microsoft encouraging all users to transition to Teams. In addition to Skype functions like; instant messaging, screen sharing and web conferencing, Teams adds; centralised chat / collaboration, persistent chat and much more.

Yes, the available minutes are aggregated across all users.

Calls are then charged on a invidual basis

Out of plan call rates example.

Uk Geo - Microsoft = 1.4p, TETip = 0.9p

Uk Mobile: Microsoft = £12.3p, TETip = 7.08p

Downloads